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The Privacy and Security Policy
at A Taste of Kentucky

If you have any questions or comments about our privacy and security policy, please do not hesitate to contact us at 800-444-0552 (502-244-3355 if in Louisville, Kentucky) or send an email to info@atasteofky.com.


Contents:



Your privacy is important to us!


At A Taste of Kentucky, we are absolutely committed to ensuring your privacy and security as a customer. Whether you shop online, by phone, or at one of our stores, your data is safe with us: we do not sell or exchange e-mail addresses or any other personal information about our customers with any other group or company.

Member of the BBBOnline Reliability Program

As an example of our commitment to our customers, we are members of the BBBOnline Reliability Program and we adhere to a very strict set of guidelines set by the Better Business Bureau regarding ethical business behavior, customer relations, and electronic commerce. Full details of the BBBOnline policy can be found on their website.

For our customers that shop online, the e-mail addresses and any other volunteered information collected when ordering, requesting a brochure, etc., are treated as confidential. We use this information only to fulfill your transaction/request and improve your overall experience with us — for example, if we need to contact you about your order or other request.

Our free email newsletter is only sent to those customers who voluntarily join our newsletter subscriber list when they place an order, request a catalog, or otherwise choose to subscribe — our newsletter is for our customers, not to spam people with. If for any reason you want to unsubscribe, send an e-mail to info@atasteofky.com and you will be taken off the list — no questions asked.



Shopping at A Taste of Kentucky is safe & secure


We take the issue of online security very seriously, and as part of the VeriSign Secure Site Program, we make every effort to protect the needs of our customers by providing authenticated, secure connections between our website and your computer.

We are aware that some people have concerns regarding the use of credit cards over the Internet — and we share your concern. For that reason, we encrypt all stages of the checkout process using the Secured Sockets Layer (SSL) created by our security certificate from VeriSign. This insures that your ordering information remains private and protected — any information you provide during an SSL-based connection cannot be read by anyone in transit.

Part of the SkipJack Transaction Network

For processing credit cards we rely on the SkipJack Transaction Network to provide ultra-secure payment processing. To achieve this unprecedented level of security, SkipJack uses a patented (and still classified) encryption technology originally developed by the National Security Agency for the Department of Defense.

When a transaction is processed, all the credit card data is encrypted using a key that is unique to each transaction before the credit card information is sent from our server to SkipJack and the responses are returned to us. By using SkipJack to process credit cards in real time we never have to know what your credit card number is — providing another layer of security and confidentiality for you.

In comparison, if you have ever left a restaurant with your credit card receipt still on the table you have been at infinitely more risk than ordering online with us.



What is a Secured Sockets Layer (SSL)?


SSL, or secured sockets layer, is a program layer that was created to ensure that data transferred between a client (your computer) and a server (our computer) remains private by encrypting it before transmission. When a client and server connect using SSL, the client verifies that the server is who they say they are (authenticates) and then both computers agree on the security keys (passwords) that they will use for the session.

After the SSL connection has been established, SSL encrypts and decrypts all information passing between the two computers (client requests and server responses): the request is encrypted by your browser, sent across the Internet in that encoded form, then decoded at the other end by our server. Our web server then sends encrypted responses back to your browser where it is decoded by the SSL layer in your browser.

By using a two-way encryption scheme like this there is never any opportunity for non-secure data to be transmitted across the Internet.



How can I tell if my computer is connected using SSL?


SSL padlock

When you click on the 'Checkout' button on your shopping cart, you are taken to the SSL-secured area of our website automatically. An indicator that you are using a secure connection is in the address bar of your browser: the URL for any secured page will begin with 'https://' instead of 'http://'. Also, somewhere in your browser window you will see a closed padlock icon similar to the one shown above (but smaller).

For Internet Explorer users, the padlock appears at the bottom of your browser window, near the middle. In Netscape, it appears in the lower left corner of the window, and Safari users will see it in the top-right corner of their browser window.

If you are using a browser that does not support SSL, you will not be able to connect to any URL that begins with 'https://'. These non-SSL browsers will simply not allow the submission of forms that require the security provided by SSL.



SSL-Enabled Browsers


All modern web browsers (since about 1998) support the industry-standard Secure Sockets Layer:
  • Netscape Navigator 2.0 or later
  • Microsoft Internet Explorer 3.0 or later
  • AOL 3.0 or later