Ordering Information
Here at A Taste of Kentucky we want to share with you the wealth of items we've collected from the far-flung corners of Kentucky, so please take a few minutes to review your options before you place your order.
Our Guarantee to You
We want your shopping experience with A Taste of Kentucky to be the best it can be. We have been in business almost 30 years and the focus has always been on exceeding the expectations of our friends and customers. If you or the recipient are not completely satisfied with our products, please call us for a prompt replacement or refund.
Ordering Online
Our secure website is quick, convenient and very user friendly! Please take a moment to bookmark our site for your convenience -- new products are continually added, and we have big plans for the future growth of our site.
Ordering By Phone
If you would prefer to place your order by phone, just give us a call at (800) 444-0552 between 9:00AM and 9:00PM EST, Monday through Friday, Saturdays 10:00AM to 9:00PM, and Noon to 6:00PM on Sundays.
Ordering By Mail
Send your order to:
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A Taste of Kentucky 11800 Shelbyville Road, Suite 4 Louisville, Kentucky 40243 |
Ordering by Fax
Our fax number is 502-244-7014. If you are revising an existing order please mark 'order revision' on your order for fastest service.
Payment Methods
We accept Visa, MasterCard, Discover, and American Express cards via our secure server. Please have your credit card number and expiration date ready when ordering by phone. Money orders and personal checks may accompany mailed orders.
Visit our Retail Stores
A Taste of Kentucky's retail stores are warm, friendly and fun places to shop any time of year. We invite you to experience the finest Kentucky products and warm southern hospitality at your convenience.
We have three Louisville locations:
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AEGON Center in downtown Louisville 400 West Jefferson Street (502) 566-4554 Mall St. Matthews, next to Dillard's Shelbyville Road at I-264 in Louisville (502) 895-2733 Village Square in Middletown, 11800 Shelbyville Road. (502) 244-3355 Need a map? |
Please call for information or if you need directions. We'd love to see you.
General Shipping Information
We use UPS ground service as our primary shipping resource and we also use the United States Post Office to reach post office boxes, Hawaii, Alaska, and APO/FPO addresses, but additional shipping charges may apply depending on the package's weight and distance it must travel to its destination. Second and Next-Day expedited delivery service is available; give us a call at (800) 444-0552 and we'll be happy to explain your shipping options to you.
Shipping Rates
Standard shipping rates (UPS ground) are based upon the amount of purchase:
| Order Amount | UPS Ground | |
| up to $19.99 | $7.95 | |
| $20.00 to $39.99 | $9.95 | |
| $40.00 to $59.99 | $10.95 | |
| $60.00 to $79.99 | $12.95 | |
| $80.00 to $99.99 | $14.95 | |
| $100.00 to $124.99 | $16.95 | |
| $125.00 to $149.99 | $18.95 | |
| Over $150 | 12% of order |
Overnight and second-day service is available. Call us at (800) 444-0552 for next day and second day rates.
International Shipping
Sorry, but we do not ship packages to destinations that are not United States territories or military addresses.
If you are in the Louisville area, we will be happy to package your order and provide the packing list necessary for your customs declaration for $10. If you have any questions please give us a call at (800) 444-0552 or (502) 244-3355.
Shipping Restrictions
There may be an occasion when temperature extremes restrict the shipping of certain perishable items, chocolates, cheeses, etc. In addition, international orders may be subject to certain restrictions. When your order is ready to ship, we will contact you by phone or email to let you know what your options are.
Substitutions
Occasionally an item in a gift basket may not be available, in which case we promise to substitute a like item of equal or greater value.
Return and Exchange Policy
We want you to be completely satisfied with your purchase. Please call us at (800) 444-0552 within 30 days of your order and we'll gladly provide a return authorization number or provide an exchange. Sorry, we cannot accept returns on food items, perishables, or dated items.
Corporate and Custom Orders
We have almost 30 years experience in creating customized gifts for any occasion, even in large quantities. Please call us at (800) 444-0552 or send us an email at info@atasteofky.com and our staff will gladly design a gift to meet your specific needs and budget.